Do you have any questions?

Here you will find answers to the most frequently asked questions. If you still have any further questions, please feel free to ask them to info@germanfarmhouseshop.de.

Delivery

To all EU countries

DHL

No. If you have ordered products from Industryfy or Pfälzer Herz Stück, they will be sent to you directly from the provider.

Payment options

Klarna, PayPal, debit card

Return

Please write an email to info@germanfarmhouseshop.de with the reason for your return and the payment account to which the credit should be made. Please also include your order number.

You are responsible for the return shipping yourself and will also bear the costs for this. You have the right to a return within 30 days of delivery of the goods.

2-4 working days after receipt of the return

No, the buyer bears the shipping costs for a return himself.